How do I find tickets on the MLB Ballpark app?

Please use the guideline below for help:


It's possible that the tickets were sent to a different account.

  • Make sure that the email you signed up with ReplyBuy is the same for the MLB Ballpark account.
  • If the email is different you'll need to link the account from the Ballpark app to access the tickets.
  • Tickets will then be accessible from the Ballpark app wallet.

If you never created a MLB Ballpark account, we would've assigned you an account with the email address that you signed for ReplyBuy.

  • If this is the case, please make sure to create an account with the same email address that you signed up for ReplyBuy with the MLB Ballpark app.
  • Once the account has been created you should then be able to access the tickets in your wallet.

Still having issues? Email us at: